Volvo partnered with Urgently to offer the Volvo Roadside Assistance Plus Membership, a digital roadside services and VIP towing program specifically for Volvo owners. Urgently gets you the fastest, safest and most reliable service, providing peace of mind that your Volvo is protected. If you do experience a breakdown, Urgently will be there, empowering you with the tools to monitor your service in real time.
Step 1: Call Volvo Roadside Assistance Plus Membership, powered by Urgently.
After enrolling, call the dedicated Volvo Roadside Assistance Plus Membership number to request service. Urgently’s Customer Service team will validate your enrollment using your name, vehicle information, and unique policy number.
Step 2: Get matched with a nearby service provider.
The Volvo Roadside Assistance Plus Membership will digitally pinpoint your location and locate nearby, available roadside assistance and towing professionals. The platform matches you to qualified service providers based on your location, Volvo model, and reason for disablement.
Step 3: Track service provider’s progress to your location.
Once your service request is received, you’ll get a text message from Volvo Roadside Assistance Plus Membership with a link to track the progress of your service. You can watch the service provider live on the map and receive updates on their estimated time of arrival. You can also contact the driver directly for efficient communication.
Step 4: Receive the comprehensive service your Volvo deserves.
When the service provider arrives, they’ll verify your mechanical disablement and provide the roadside service your Volvo needs. If the vehicle requires towing, the provider will provide VIP service to deliver your vehicle to the nearest Volvo dealer for expert service. Learn more about services covered under Volvo Roadside Plus here.
The Volvo Roadside Assistance Plus Membership provides fast, nationwide, 24/7/365 roadside assistance. Over 50,000 service vehicles available to get you back on the road.